After three years of diverse programming at no cost to participants, ACC will be reinstating class charges starting on March 1, 2024. It’s not a decision we take lightly, because we know how important it is to have fun, meaningful social interactions accessible in our community.
Through the COVID-19 lockdown in 2020 and the last couple of years of gradual reopening, we’ve been able to keep our Lifelong Learning and Wellness classes free of charge through grants and generous donations from community members. Our ACC family truly stepped up to make sure that ACC art, music, education, exercise, games, and most importantly, social connections could endure through those tough times.
Now, as we adjust to the new normal post-pandemic, we have to face a reality in which much of the COVID grant funding is diminishing while ongoing financial challenges persist for many organizations that provide care and support for older adults and their caregivers. To sustain our programs for years to come, we will be rolling out a new, low-cost membership system in the new year. Scholarships will be available to those most in need so that ACC’s classes and activities remain accessible to all in our community.
A monthly payment of $20 will give members access to all ACC in-person and online classes and a wide range of clubs. To receive a 10% savings discount, members can pay for an entire year all at once. “We hope to make this transition as smooth and simple as possible, while also being cost-effective. We want to encourage people to try new classes and clubs!” says Sean Hidalgo, ACC Classes Manager.
Thank you to all who have supported us over these past years in so many ways. We hope you will continue to participate in our programs, volunteer your time and special skills, and generously pay it forward to those who are not in a position to contribute right now. All together we will have another great year in 2024, full of friendship, compassion, ingenuity, and joy!
FREQUENTLY ASKED QUESTIONS
How will my membership be tracked?
Once you pay, our computer system will automatically input your membership, along with the length of time you paid for. Once your membership is up, the login screen at the front desk will alert you when you check-in.
How can I pay for my membership?
You may pay with cash, credit card, or check.
If I only want to watch the livestream videos, do I still need to pay a membership fee?
Yes, our website has a link to register for online classes. You will need to sign up for “MyActiveCenter” and create an account once. There, you can sign up for classes (both online and in-person) and pay for your memberships.
Are any classes going to be offered free of charge?
Yes, you will see it listed as “FREE” on our schedule. These classes are most likely educational or partnerships with other community-based organizations.
How can I qualify for a scholarship?
If you qualify for low-income programs such as CalFresh (Food Stamps), Medi-Cal, LIHEAP, SCSEP, or others, then you may apply. Please fill out a form at the front desk to apply, along with a copy of proof.
What if I still have money left in my account from before the pandemic?
You will be able to use it towards your membership cost. For example, if you have $50 left in your account, and you would like to purchase an Annual membership, you would only pay an additional $166.
Will classes still be found on YouTube and Facebook?
Only free classes will still be livestreamed and posted on YouTube and Facebook.
What information is required for the registration process?
Your basic personal details such as your name, email address, and phone number are required as well as demographic data.
Why do I need to give all of my personal information on the liability form?
We request demographic data during the registration process to better understand and serve our diverse community. This information helps us tailor our services, content, and communication to meet the unique needs and preferences of our members. You will only need to fill this out once, or whenever your information changes.
Can I register multiple memberships under one account?
Our system only allows for a single membership per account. If you need multiple memberships, you will need to create separate accounts on MyActiveCenter. For example, if a husband and wife want to sign up, they will each need to make a separate account.
Can I cancel my membership and receive a refund?
You can cancel your membership but you will not receive a refund. You will still have continued access to your membership until it expires.
Can I put my membership on pause?
We are not able to pause memberships for any reason.
Can I pay for only 1 class/club?
An individual class/club will cost $7 in instances where people cannot attend regularly. For example, if someone is visiting from out of town and wants to join a class, this would be appropriate.
Whom do I contact if I have questions?
For more information, please call or email our Classes Manager, Sean Hidalgo at (916) 393-9026 x 111 or classes@accsv.org.
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