A Message from Darrick Lam and Jean Shiomoto

By Darrick Lam, ACC President/CEO and Jean Shiomoto, ACC Chair of the Board

Throughout the COVID-19 pandemic, the ACC Care Center has worked diligently to follow the evolving guidance from local, state, and federal resources in order to maintain the safety and health of our valued residents and staff. ACC maintains robust infection control practices, a universal masking requirement, daily symptom screenings, and strict personal protective equipment (PPE) requirements. ACC also implemented visitation restrictions in accordance with regulatory guidance to prevent the spread of COVID-19. 

Unfortunately, with COVID-19 numbers surging in Sacramento County and throughout California, ACC Care Center had its first resident with COVID-19 positive results in July. Subsequent to this, multiple residents and staff members also tested positive. We notified our residents, their family members, responsible parties, and primary physicians. We also notified our staff members and made a public statement on the ACC website on July 24. The residents who tested positive were safely transferred out to the hospital for follow-up. The staff members self-isolated at home under guidance from county health officials. 

No new cases have been reported at the Care Center since August 18, 2020, but intensive testing continues per County healthy guidelines. Along with the rest of the nation, ACC’s fight against COVID-19 will extend well into the future. Rest assured, our procedures for prevention and handling the recent surge are as strong as ever thanks to the leadership of our Medical Director, Dr. Scott Stringer. In fact, ACC has appointed Dr. Stringer to also be the Medical Director for Assisted Living at ACC Maple Tree Village and ACC Greenhaven Terrace. Your moral support and donations have helped Dr. Stringer and his team fight this unseen, uncanny enemy.

In the midst of all this, ACC has experienced many uplifting moments. To show our appreciation to our valued volunteers ACC held a Volunteer Lunch Delivery Event in place of the Annual Volunteer Appreciation Luncheon that is normally held in May. We delivered 150 lunches to volunteers at their homes in mid-July. Thank you to all the staff and, yes, volunteers, who made ACC’s Volunteer Lunch Delivery Event a success. Read Volunteer Appreciation story.

On Friday, August 14, ACC Care Center resident Mrs. Chang Hou celebrated her 101st birthday. With the help of Activity Director Debbie Williams, her family made a “window visit,” standing outside in 102-degree heat to sing Happy Birthday, hold up a giant sign, and talk to their mom through the glass. Mrs. Hou, whom her daughter Emily Chapman describes as strong and feisty, was visibly moved, as were the family members and staff who were present. 

Another centenarian, Maple Tree Village (MTV) resident Minnie Iseri, turned 100 years old. MTV staff arranged for her to celebrate her birthday with family and friends online via Zoom on August 29th.  Family from across the country and from Japan shared in this special celebration for Minnie. Minnie was amazed we could “call” everyone like that and she could see everyone. Minnie was able to converse with her family from Japan too.  It was cute to hear one family member say they would take a small virtual slice of cake.  Don’t we all say that in person! Sacramento City Councilmember Rick Jennings even presented her a key to the city. Happy Birthday, Minnie! Read Minnie’s story.

The paradox of social distancing is that people are becoming closer. Their feelings for each other and their drive to connect have become more important as we change how we interact during the pandemic.  At ACC, we have seen the best of our core human values emerge as people find new ways to connect with each other.

This Fall, ACC Programs is launching an initial offering of online classes and events. Many seniors embrace this, but according to our recent survey, 48% of respondents were “not sure” if they would participate in a new online format.  We saw at the recent ACC telethon, a new level of energy and creativity is building around online programs among staff and volunteers alike. We also know that not everyone can connect online.  Stay tuned as we work on content, and learning and connectivity strategies. 

ACC was scheduled to roll out its Five-Year Strategic Plan before the pandemic changed everything. This plan was the result of a retreat we had in August 2019 attended by more than 60 ACC volunteers including Board and committee members. Since then, we have reset the timeline and adjusted some of our goals to reflect the new normal caused by COVID-19.

In closing, we want to thank the ACC Community for remaining diligent against COVID-19, helping those adversely affected, and remaining optimistic that we will emerge from the pandemic stronger and better.